C1M provides managed hosting services. We use dedicated and shared servers at Amazon Web Services. Our hosting services are comprehensive. We provide a reliable hosting uptime of 99.999 percent. Daily backups are included in our hosting services. We can provide a complete transfer (migration) of your WordPress site to our hosted infrastructure.
However, website management at C1M includes far more than website hosting and maintenance; it treats a website as an integral part of the marketing team. This service ensures that a website functions smoothly and effectively, while contributing to all marketing objectives.
Website management involves monitoring and updating a website to ensure optimal performance and security. It goes beyond simple hosting services which provide a physical server space for the website. C1M’s approach includes routine updates and patches to maintain website security and functionality, defend against online threats and ensure that the website remains accessible and secure.
However, the core of C1M’s website management service revolves around optimizing the website as a marketing tool. This involves analyzing various metrics to understand how visitors interact with the site. Key metrics include bounce rate, which measures how often visitors leave the site after viewing only one page, and time on page, which helps determine visitor engagement. Analyzing these metrics helps identify areas of the website that may not be resonating with visitors, directing targeted improvements to enhance user experience and engagement.
Tools and Analytics
C1M provides clients access to the C1M app to facilitate effective website management. This dashboard allows clients to view key statistics such as page traffic and form fills, providing insights into website performance.
To access the C1M app please use this URL: https://c1m.app/. Enter your username and password to gain access to the platform.
If you encounter issues with the platform, C1M has an excellent support service. Please email support@c1m.ai. We respond to hosting issues and maintenance questions extremely quickly at most times.
Additionally, every website managed by C1M is equipped with Google Analytics 4, enabling detailed tracking and reporting of user interactions. This setup allows clients to understand visitor behaviors deeply and make informed decisions about website and marketing strategies.
For clients who do not use C1M’s other marketing services, combining the C1M app and Google Analytics 4 offers sufficient detail to independently manage their site’s marketing effectiveness. However, C1M encourages clients to engage with them as marketing partners, allowing C1M to oversee analytics and campaign management to drive optimal results.
Reporting and Expectations
Clients can expect to receive monthly reports detailing website traffic and other relevant metrics. These reports are automated and provide a summary that allows clients to compare current performance against previous periods, helping track progress and identify trends. For clients engaged in more comprehensive marketing services, C1M offers higher levels of reporting and customized analytics to align closely with broader marketing goals.
Website management by C1M is designed to ensure that a website serves as a proactive member of a client’s marketing team, not just a static digital presence. By continuously monitoring performance and making data-driven adjustments, C1M helps clients maximize their website’s potential as a powerful tool for business growth and customer engagement.
Be assured that C1M handles all business data with high levels of security at all touch points and complies with data privacy regulations such as CCPA, GDPR, and HIPAA.
All charges, including setup fees and recurring charges for ongoing work, will be clearly outlined in your Services Proposal/Statement(s) of Work. No charges are hidden.
If you wish to cancel a service, please provide written 30-day notice for all service cancellations.
To upgrade or downgrade your service plan, please contact your account manager directly in writing.
We can purchase an SSL certificate on your behalf.
We do not offer email hosting services. We recommend using Microsoft Office 365 for this service.
