Your Company's New Best Friend

Innovative solutions that boost customer engagement and support are essential for success in the fast-paced digital era. If you want to dramatically improve client interactions and stay ahead in the ever-evolving digital landscape, C1M has the solution for you: Conversational AI. 

R.I.P. Scripted Chatbots

Many companies still use outdated Chatbots that frustrate customers with robotic, scripted responses. Customers today expect your chat feature to understand their questions and needs, provide accurate answers and solutions, and adapt to their preferences in real-time.  

Explore Real Business Challenges Solved by Conversational AI and Its Impact on Companies Like Yours.
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Unlock new business possibilities with Conversational AI

Imagine being able to speak and interact directly with your:

Documents

Seamlessly interact with your documents—extract information, summarize content, and get quick answers.

Data

Navigate through your data effortlessly, engage in natural conversations for analysis, trends, and actionable insights.

Dedicated Platforms

Elevate productivity by integrating Conversational AI into platforms like Asana. Access real-time insights via API for streamlined operations.

Benefits of C1M’s Conversational AI

Always Available

With 24/7 availability, Conversational AI ensures that your customers can reach out anytime, making your business accessible around the clock.

Efficient & Consistent

Streamline organizational processes and offer consistent, efficient responses across different channels to ensure a high-quality customer experience.

Fast, Relevant Answers

Natural Language Processing helps AI interpret user language and intention, enabling context-aware responses for more meaningful conversations. 

Easy Scalability

Easily adapt to growth, handle multiple client conversations at once, and consistently feed the model with new content without adding operational costs. 

Data-Driven Decisions

Gain valuable insights from user interactions to make informed business decisions and better understand customer needs and preferences. 

Cost Savings

Conversational AI helps reduce operational costs by automating routine customer support tasks and internal support and process inquiries.

Always Available

With 24/7 availability, Conversational AI ensures that your customers can reach out anytime, making your business accessible around the clock.

Efficient & Consistent

Streamline organizational processes and offer consistent and efficient responses across different channels to ensure a high-quality customer experience.

Quick and Relevant Answers

Natural Language Processing (NLP) helps AI interpret user language and intention, allowing them to provide context-aware responses for more meaningful conversations. 

Scalability

Easily adapt to growth, handle multiple client conversations at once, and consistently feed the model with new content without adding operational costs. 

Data-Driven Decisions

Gain valuable insights from user interactions to make informed business decisions and better understand customer needs and preferences. 

Cost Savings

Conversational AI helps reduce operational costs by automating routine customer support tasks.

Expert Content Engineers to Harness the Power of Conversational AI

Imagine having 24/7 customer support on your website that is constantly up-to-date and leverages your company’s unique content – including blogs, web pages, videos, manuals, and more.

C1M’s Content Engineers are experts in revolutionizing customer interactions by seamlessly integrating key aspects of content curation.

Quality Filtering

We use classifiers and rules that help your Conversational AI understand the difference between good and bad content to ensure the highest quality interactions. Quality filtering involves:

  • Gathering all Content: We source existing content and develop new content to address unmet needs.
  • Deduplication and Rewriting: We remove redundant or contradictory content, rewrite as needed, and optimize content weights to enhance the precision of responses.
  • Privacy Redaction: We implement multi-level privacy measures to ensure data protection and compliance based on internal and external security hierarchies.

Tokenization

We translate your content into numbers to help AI technology better process language and understand and respond to user inquiries.

Fine-tuning for Brand Voice

Our content engineers fine-tune your Conversational AI interactions to mirror your brand’s unique voice and messaging, ensuring brand consistency.

Not Just for External Support

Our Conversational AI can also be implemented in your internal systems to enhance your team’s business knowledge and client communications.

Conversational AI Packages

Where curiosity meets conversion

Our Conversational AI is your company’s dynamic virtual assistant. Beyond answering questions about your products or services, it guides potential customers to request consultations or explore your product demos, turning curious visitors into delighted customers. Discover an option that suits your needs.

The Swell

An ideal Conversational AI starting point for companies with fewer services, solutions, or products.

  • Content engineers process 5 docs (25K words) to train AI engine
  • Learns from additional 10K words of new content
  • Answers product/service questions conversationally
  • Explains details, comparisons per document training
  • Provides fast, accurate self-service for customers
  • Scales easily without added staff costs
  • Integrates with customer service software
  • Analyzes usage to improve content over time

*Documents Only

The Surge

The perfect solution for organizations juggling a larger array of products, services, or solutions.

  • Content engineers process 10 docs (50K words) to train AI engine
  • Learns from additional 10K words of new content
  • Answers product/service questions conversationally
  • Explains details, comparisons per document training
  • Provides fast, accurate self-service for customers
  • Scales easily without added staff costs
  • Integrates with customer service software
  • Analyzes usage to improve content over time

*Documents Only

The Crest

Tailored for companies with an extensive portfolio of products, services, or solutions.

  • Content engineers process 20 docs (100K words) to train AI engine
  • Learns from additional 10K words of new content
  • Answers product/service questions conversationally
  • Explains details, comparisons per document training
  • Provides fast, accurate self-service for customers
  • Scales easily without added staff costs
  • Integrates with customer service software
  • Analyzes usage to improve content over time

*Documents Only

The Tube

This customizable choice is ideal for large-scale enterprises with vast amounts of documents, data, and data platforms they want to integrate into their Conversational AI.

  • Content engineers process (custom qty) documents and data to train the AI engine
  • Seamlessly integrates with your dedicated platforms
  • Implementation of robust privacy hierarchy for data security
  • Answers product/service, and data questions conversationally
  • Explains details and comparisons per document training
  • Tailored to enterprise needs, scalable for growth
  • Provides fast, accurate self-service for customers and internal teams
  • Scales easily without added staff costs
  • Integrates with customer service software
  • Analyzes usage to improve content over time

Includes content and information from:

*Documents, Data, and Dedicated Platform

Free Consultation and Pricing

Revolutionize Customer Engagement and Support with C1M’s Conversational AI Experts

Crafting the perfect Conversational AI experience isn’t a DIY affair; it’s a complex undertaking best navigated with expert guidance. C1M is a digital marketing leader at the forefront of AI technology. Our AI Specialists and Content Engineers seamlessly synthesize content and integrate Conversational AI into your platforms for optimized internal and external support and performance. 

Improve Knowledge and Efficiency with Conversational AI. The First Step is Yours.