Flip the Org Chart – EOS

How your business can thrive with an accountability chart instead of an org chart. Organizational charts are useful in bureaucracies, but small and medium-size businesses need different methods for getting things done.

Join John Arnott, business owner, and digital marketing expert, to learn about how to create an accountability chart for your business. Learn more about John at


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Big corporations have an org chart.

But successful businesses have an accountability chart.

While hierarchies need to have an organizational chart to organize and outline who is in charge, most small to medium-sized businesses aren’t served well by org charts.

Instead, think about creating an accountability chart for your business.

This kind of chart focuses on who is accountable for delivering on the most important areas of what you do for your customers.

Accountability charts are especially helpful for service businesses, like digital marketing organizations.

There are three main areas that support your business in what you do every day: sales & marketing, operations, and administration.

Your accountability chart will help you tie all three areas together to see how you’re producing and delivering work.

Integrating accountability charts with EOS (Entrepreneurial Operating System) can make them even more effective.

In this video, you’ll learn all about how to create your own accountability chart for your business to help you focus on getting the right work done and providing excellent service to your customers.

Do you have another way that you create your own accountability chart? Drop a note in the comments and let me know.


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